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My drugs don't seem to work. Options
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Gail-NRAS
#21 Posted : Monday, February 17, 2014 4:34:38 PM Quote
Rank: Administration

Groups: Registered, Administrators

Joined: 11/26/2009
Posts: 7
Hi Patmol

I am sorry the Helpline was not open when you called. We closed for a short break over Christmas.

The Helpline is open Monday to Friday 9.30-4.30 if you would like to speak to us, please call on
0800 298 7650

Best wishes
Gail
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patmol
#22 Posted : Tuesday, February 18, 2014 6:25:32 PM Quote
Rank: Advanced Member

Groups: Registered

Joined: 10/6/2010
Posts: 31
Location: Cumbria
Hello
Paul - I am so sorry you have been through the mill, we shouldn't need to melt down in this way to be taken seriously though I figure that's the only way GPs know we are serious!! I think I can see a melt down coming !! I have an appointment with rheumy nurse for 24/2, got that via letter writing again. Xxx

Helen, thank you, that does help. I will go down PALS route, sooner rather than later, if I can't get things moving. Is it the GP surgery that I ask for print out of blood results? I have asked before about getting a copy but all they said was 'patients don't understand them' - got nowhere even when I said this patient understands them. I didn't know I could self refer to the consultant, I will look into it. Xxx
Thanks again for all the good advice - onwards to my appointment next week. Pat xxxxxx
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patmol
#23 Posted : Tuesday, February 18, 2014 6:35:14 PM Quote
Rank: Advanced Member

Groups: Registered

Joined: 10/6/2010
Posts: 31
Location: Cumbria
Hello Gail, it was just before Christmas when I called the NRAS helpline. I got through and spoke to a lady who said there was no one available to advise me about medications. She offered to get someone to ring me back but I was tied up looking after a sick elderly relative and called when I had a free moment. Xx Pat
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